Free template · 10 fields included

WhatsApp Business Order Form: Free Template for Small Businesses

When orders arrive as a stream of chat messages, items get missed, addresses go missing and nobody remembers who paid. This form puts the whole order in one message: what they want, how they want it delivered, and proof of payment. It is built for businesses that sell through WhatsApp, not for a full online store, so there is nothing to install and customers fill it on any phone.

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Why this template

  • One free-text item list, so it works for any catalogue, from five products to five hundred
  • Address and pincode appear only for delivery, and a payment screenshot upload appears only for UPI
  • Every order lands in one dashboard, with the customer's WhatsApp number ready to reply to

What's included in this template

10 pre-built fields, edit, remove, or add more in the form builder.

01

Your Name

Short text
02

WhatsApp Number

Phone (+91)
03

What Would You Like to Order?

Long text
04

Pickup or Delivery

Deliver to me · I will pick it up

Single choice
05

Delivery Address

Long text
06

Pincode

pincode
07

Preferred Time

Morning · Afternoon · Evening · Any time

Dropdown select
08

Payment

UPI (I will upload the screenshot) · Cash on delivery or at pickup

Single choice
09

Payment Screenshot (UPI)

File upload
10

Anything Else We Should Know?

Long text

Free · No credit card · Customize every field

Live in under 2 minutes

1

Use this template

Click "Use this template free", the form builder opens with all fields pre-loaded.

2

Customize and publish

Edit labels, add your branding, reorder fields, or add conditional logic. Hit Publish.

3

Share and collect

Share via WhatsApp link, embed on your website, or print a QR code. Responses land in your dashboard.

In practice

What this looks like for a home business

A home business shares this link with its WhatsApp customers. A customer types her items with quantities, picks delivery, enters the address and pincode, and uploads her UPI screenshot. The owner opens the dashboard, sees each order in one place and replies on WhatsApp to confirm.

Not a fit if

When to look elsewhere

  • You need a shopping cart with a running total. This form takes one order per submission as a list.
  • You need stock tracked per item. A response limit gives a rough daily cap, but stock is not counted.

Frequently asked questions

How do I share it on WhatsApp?

Copy the form link and send it in a chat, broadcast list or WhatsApp Status, or add it to your WhatsApp Business profile and catalogue message.

Can I list my products inside the form?

This template uses an item box so it fits any catalogue. If you sell a handful of products, edit it into a dropdown or checkbox list. For trade-specific versions, see the cake, tiffin, grocery and boutique order forms.

Can customers pay inside the form?

This template uses a UPI payment screenshot upload so respondents can submit without paying first. To have payment verified automatically and settled directly to you instead, swap it for a Payment field connected to your own Razorpay account.