Customer Feedback

Understand Your Customers Better

Collect structured feedback with NPS, star ratings, and open-ended questions. See trends at a glance.

How it works

Three steps to results

1

Design a feedback form (or use AI)

2

Share via WhatsApp, email, or QR code at checkout

3

Track NPS and satisfaction trends in your dashboard

What you get

What you can collect

NPS & star rating fields

Anonymous submission option

Auto-email on negative ratings

CSV export for analysis

Multi-language support (coming soon)

Real-time response dashboard

Sample template

Sample form fields

Here's what a typical customer feedback form looks like. You can customise every field.

Overall Satisfaction ★★★★★What did we do well?What could be improved?Would you recommend us?Your contact (optional)

+ Add any custom fields you need. Drag to reorder. Set as required or optional.

Ready to get started?

Free during early access. No credit card. No setup fee. Works on WhatsApp.

    Understand Your Customers Better | FormBharat