Running a restaurant means managing orders, reservations, staff, and customer feedback, often across pen and paper, phone calls, and separate WhatsApp groups. FormBharat gives you digital forms for every touchpoint: a WhatsApp-shareable order form, a feedback form for dine-in customers, a job form for staff hiring, all free, all in one place. (A UPI payment field for orders is coming soon.)
Use cases
Online order forms: UPI payment coming soon
The most-used FormBharat workflow for restaurants & food teams.
Table reservation & pre-order forms
Customer feedback form after dining
Staff application & hiring form
Supplier enquiry and quote form
Daily inventory checklist form
Why FormBharat
Not a generic form tool, built with the workflows, payment methods, and constraints of Indian businesses in mind.
Customers pick items and submit the order today; a UPI payment field so they can pay inside the same form is coming soon, no separate payment link, no cash handling.
Send your order or reservation form to customers on WhatsApp. They fill it in the browser, no app download, no signup required from them.
Order forms, feedback forms, staff hiring, every feature is free during early access. No per-order fee, no monthly subscription.
In practice
A cloud kitchen posts its order form link in their Instagram bio and WhatsApp Business catalog message. A customer taps it, picks items, enters quantity and delivery address, and submits, no app, no signup. The kitchen gets an instant email the moment it lands, alongside the day's other orders in their dashboard. The same form gets a QR code printed on delivery bags for repeat customers. Once the day's prep capacity is hit, a response limit closes the form automatically with a "Back tomorrow" message, no manual monitoring needed.
Not a fit if
FAQ
Not yet, a Payment field for UPI and card is coming soon. For now, customers select items and submit the order, and you arrange payment (cash, UPI, card on delivery) separately.
No. FormBharat forms open in any mobile browser. Customers tap your WhatsApp link or scan your QR code and fill the form, no app, no account, no friction.
Yes. Set a response limit on your form. Once the daily order count is hit, the form closes automatically and shows a custom message, for example, "Orders for today are closed. Come back tomorrow."
Yes. Create one form for dine-in reservations and a separate form for takeaway orders. Both can be shared as links or QR codes, put the right QR in the right place.
You receive an instant email notification when any form is submitted. You can also set up a webhook to push new orders to a WhatsApp group, Slack channel, or POS tool in real time.
Explore by use case
If you're mainly taking structured product orders rather than reservations or feedback, the Order & Booking Forms solution page has a narrower field set built just for that, worth checking if orders are your only use case.