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Privacy Policy

Last updated: March 12, 2024

We wrote this in plain language on purpose. If something is unclear, email us and we will explain it — and improve the document.

What we collect

We collect only what we need to run the service. There are two sources:

What you give us directly

  • Your name and email address when you create an account
  • The forms you build and the responses they collect
  • Any messages you send us through our contact page

What we collect automatically

  • IP address and browser type for security and abuse prevention
  • Pages visited and time spent, to understand how people use the product
  • Cookies and similar identifiers (see the Cookies section below)

How we use your data

We use your data to run the service — nothing more. Specifically:

  • Provide and maintain FormBharat for you
  • Deliver form responses to you via email or webhook
  • Send service-related notifications (not marketing, unless you opt in)
  • Improve the product and fix bugs
  • Detect and prevent fraud or abuse
  • Comply with applicable laws

We do not sell your data, use it for advertising, or profile you for third parties.

Storage & security

Your data is stored in Supabase-hosted PostgreSQL with regular backups. All data is encrypted in transit (TLS) and at rest. We use row-level security to ensure your forms and responses are only accessible to you.

Who we share your data with

We do not sell your personal information. We share it only in these situations:

  • Infrastructure providers — Supabase (database), Vercel (hosting), AWS (AI features, file storage). These providers are bound by their own privacy policies and data processing agreements.
  • Legal requirements — If we are required to disclose data by law, court order, or government request, we will comply and notify you where legally permitted.
  • With your consent — We will never share your data with third parties beyond the above without your explicit permission.

Your rights

You have real control over your data:

  • Access — request a copy of all the personal data we hold about you
  • Correction — ask us to fix inaccurate information
  • Deletion — delete your account and all associated data from your dashboard settings
  • Export — download your form responses in CSV format at any time
  • Opt out — unsubscribe from any marketing emails with one click

To exercise any of these rights, email us at privacy@formbharat.com.

Cookies

We use cookies to keep you logged in and to understand how people use FormBharat. We do not use third-party advertising cookies. You can disable cookies in your browser settings — the main effect is that you will be logged out on each visit. Essential session cookies cannot be turned off while using the service.

Children's privacy

FormBharat is not intended for anyone under 13 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

Policy changes

We may update this policy as the product evolves. For significant changes — ones that affect how your data is used — we will notify you by email and post a notice on the dashboard. Continuing to use FormBharat after a change takes effect means you accept the updated policy.

Contact us

Privacy questions, data requests, or concerns — reach us at:

privacy@formbharat.com or through our contact page.

We aim to respond within 2 business days.