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Terms of Service

Last updated: March 12, 2024

These are the rules for using FormBharat. We have tried to write them clearly. If something is confusing, ask us.

Accepting these terms

By creating an account or using FormBharat, you agree to these Terms of Service. If you do not agree, please do not use the service. These terms form a binding agreement between you and FormBharat.

What FormBharat is

FormBharat is an online form builder. It lets you create forms, collect responses, analyse data, and connect to other services via webhooks and integrations. The core product is free and always will be. Paid plans add advanced features.

Your account

When you create an account, you take on two responsibilities:

Accurate information

Provide a real name and email address. Using fake details to circumvent access controls is not allowed.

Account security

You are responsible for everything that happens under your account. Use a strong password and do not share your credentials. If you suspect unauthorised access, contact us immediately at support@formbharat.com.

Acceptable use

FormBharat is built for legitimate business use. The following are not allowed:

  • Violating any applicable law or regulation
  • Collecting sensitive personal information (passwords, payment card numbers) via unprotected forms
  • Sending spam or unsolicited messages through form notification systems
  • Infringing on anyone's intellectual property
  • Distributing malware or harmful code through forms or embeds
  • Harassing, threatening, or harming other people
  • Attempting to gain unauthorised access to our systems or another user's account
  • Using automated tools to scrape or overload our infrastructure

We may suspend accounts that violate these rules without prior notice. Repeat or severe violations will result in permanent termination.

Who owns what

Your content

You own everything you create — your forms, your questions, your collected responses. We do not claim any rights to your content. We just need a limited licence to store and display it in order to run the service.

FormBharat content

Our branding, templates, UI components, and platform code are owned by us and protected by copyright. You may not copy, modify, reverse-engineer, or redistribute the application code without our permission.

Data and privacy

How we handle your data is described in our Privacy Policy. When you collect data through forms, you become the data controller for that information. You are responsible for complying with applicable data protection laws — including the IT Act 2000 and relevant regulations in India — when collecting personal information from form respondents.

Service availability

We work hard to keep FormBharat available and reliable, but we cannot guarantee uninterrupted access. We may take the service down for maintenance, or modify or remove features at any time. We will give advance notice for planned downtime where reasonably possible.

Pricing and payments

FormBharat has a free tier that we intend to keep free permanently. Paid plans are billed in advance according to the plan you choose. Prices are in Indian Rupees (INR) and are subject to change with 30 days' notice. We do not offer refunds for partial billing periods, but you can cancel at any time and your plan will remain active until the end of the paid period.

Termination

You can delete your account at any time from dashboard settings. All your data will be removed within 30 days.

We may suspend or terminate accounts that violate these Terms. We will try to provide notice and an opportunity to remedy the situation unless the violation is severe (e.g. illegal activity, abuse of other users).

Limitation of liability

FormBharat is provided "as is" without warranties of any kind. To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages — including data loss, revenue loss, or business interruption — arising from your use of the service. Our total liability in any situation is capped at the fees you paid us in the 12 months prior to the claim.

Indemnification

You agree to indemnify and hold FormBharat harmless from claims, damages, and expenses (including reasonable legal fees) arising from your use of the service, your content, or your violation of these Terms.

Governing law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts located in India. If you are accessing FormBharat from outside India, you do so at your own risk and are responsible for compliance with local laws.

Changes to these terms

We may revise these Terms from time to time. For material changes — ones that meaningfully affect your rights or obligations — we will give at least 14 days' notice via email and an in-app banner. Continuing to use FormBharat after the effective date means you accept the revised Terms.

Questions

For questions about these Terms, contact us at:

legal@formbharat.com or through our contact page.

We aim to respond within 2 business days.

Have a question about these terms that isn't answered here?

Contact us