Take Diwali gift, sweet, and hamper orders through a structured WhatsApp-shareable form instead of a fast-moving chat thread. This template separates the buyer from the gift recipient (with the recipient's phone number for the courier), offers local delivery, courier to another city or pickup, tracks requested delivery dates, and takes a UPI payment screenshot, everything you need for the festive rush.
Why this template
16 pre-built fields, edit, remove, or add more in the form builder.
Your Name
WhatsApp Number
Product / Hamper
Assorted sweets box · Dry fruits hamper · Sweets and dry fruits combo · Diyas and decor set · +1 more
Size
Small · Medium · Large · Premium gift box
Quantity
Delivery
Local delivery · Courier to another city · I will pick it up
Delivery Address
Pincode
Is this a gift for someone else?
Recipient Name
Recipient Phone Number
Requested Delivery Date
Add gift wrapping?
Gift Message (Optional)
Payment Method
UPI · Cash on Delivery · Bank Transfer
Payment Screenshot (UPI)
Free · No credit card · Customize every field
Click "Use this template free", the form builder opens with all fields pre-loaded.
Edit labels, add your branding, reorder fields, or add conditional logic. Hit Publish.
Share via WhatsApp link, embed on your website, or print a QR code. Responses land in your dashboard.
In practice
A sweet shop shares this form's link in their WhatsApp broadcast list two weeks before Diwali. A customer picks a hamper, enters the recipient's name and delivery address (different from their own, since it's a gift), and picks a delivery date. The shop owner sees the day's orders sorted by delivery date in their dashboard and sets a response limit so the form auto-closes once a day's delivery capacity is full.
Not a fit if
Yes — add a Payment field powered by your own Razorpay account. Customers pay via UPI or card in the same step, with the money settling directly to you.
Add a note above the form stating your cutoff date, or use conditional logic to show a "waitlist" message for delivery dates requested after your cutoff.
Yes, duplicate this template and add a Company Name and GST Number field for invoicing, plus a bulk quantity option. Corporate gifting orders are worth handling as a separate form since the buying pattern is different from retail.