Free template · 8 fields included

Customer Feedback Form Template — Free for Indian Businesses

Collect structured customer feedback with star ratings, Net Promoter Score questions, and open-ended fields — all in one form. Designed for Indian businesses to share via WhatsApp or embed on a website.

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Why this template

  • Star ratings + NPS built in — structured data you can compare month over month
  • Share via WhatsApp — customers fill it on mobile in under 2 minutes, no app download needed
  • Responses auto-organized in a dashboard with CSV export

What's included in this template

8 pre-built fields — edit, remove, or add more in the form builder.

01

Name

Short text
02

Email

Email address
03

Phone Number

Phone (+91)
04

How satisfied are you with our service?

Very Satisfied · Satisfied · Neutral · Dissatisfied · +1 more

Single choice
05

Which aspects did you like?

Product Quality · Customer Service · Pricing · Delivery Speed · +1 more

Multiple choice
06

What can we improve?

Long text
07

Would you recommend us to others?

Definitely · Probably · Not Sure · Probably Not · +1 more

Single choice
08

Additional Comments

Long text

Free · No credit card · Customize every field

Live in under 2 minutes

1

Use this template

Click "Use this template free" — the form builder opens with all fields pre-loaded.

2

Customize and publish

Edit labels, add your branding, reorder fields, or add conditional logic. Hit Publish.

3

Share and collect

Share via WhatsApp link, embed on your website, or print a QR code. Responses land in your dashboard.

Frequently asked questions

Can I add my own questions to this feedback form?

Yes — every field is editable. Add, remove, or reorder fields in the FormBharat builder. You can add rating scales, dropdown fields, or open-ended text boxes.

How do I share the feedback form with customers?

Once published, your form gets a unique shareable link. You can share it on WhatsApp, send it in an email, embed it on your website, or print a QR code for physical locations.

Can the feedback form send automatic thank-you emails?

Yes. Enable email notifications in FormBharat and the respondent receives a customized confirmation email the moment they submit.