Free template · 8 fields included

Customer Feedback Form Template: Free for Indian Businesses

Collect structured customer feedback with star ratings, Net Promoter Score questions, and open-ended fields, all in one form. Designed for Indian businesses to share via WhatsApp or embed on a website.

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Why this template

  • Star ratings + NPS built in, structured data you can compare month over month
  • Share via WhatsApp, customers fill it on mobile in under 2 minutes, no app download needed
  • Responses auto-organized in a dashboard with CSV export

What's included in this template

8 pre-built fields, edit, remove, or add more in the form builder.

01

Name

Short text
02

Email

Email address
03

Phone Number

Phone (+91)
04

How satisfied are you with our service?

Very Satisfied · Satisfied · Neutral · Dissatisfied · +1 more

Single choice
05

Which aspects did you like?

Product Quality · Customer Service · Pricing · Delivery Speed · +1 more

Multiple choice
06

What can we improve?

Long text
07

Would you recommend us to others?

Definitely · Probably · Not Sure · Probably Not · +1 more

Single choice
08

Additional Comments

Long text

Free · No credit card · Customize every field

Live in under 2 minutes

1

Use this template

Click "Use this template free", the form builder opens with all fields pre-loaded.

2

Customize and publish

Edit labels, add your branding, reorder fields, or add conditional logic. Hit Publish.

3

Share and collect

Share via WhatsApp link, embed on your website, or print a QR code. Responses land in your dashboard.

Frequently asked questions

Can I add my own questions to this feedback form?

Yes, every field is editable. Add, remove, or reorder fields in the FormBharat builder. You can add rating scales, dropdown fields, or open-ended text boxes.

How do I share the feedback form with customers?

Once published, your form gets a unique shareable link. You can share it on WhatsApp, send it in an email, embed it on your website, or print a QR code for physical locations.

Can the feedback form send automatic thank-you emails?

Yes. Enable email notifications in FormBharat and the respondent receives a customized confirmation email the moment they submit.